PCAA is Committed to Your Ongoing Professional Development and Providing Excellence in Caring

PCAA Services

PCAA is dedicated to providing its members with the very best services to educate, protect and support its members and the community.


MyPass Digital Skills Passport

Registering with the PCAA provides automatic registration of a MyPass online digital skills passport. MyPass is a government backed, fully integrated, web-based platform that keeps every aspect of your aged care career in one place. It gives you 24 hour, real-time access to your qualifications, training and work history in one online hub. Your work documentation is stored securely online and is accessible to be shared as required.


PCAA Approved Courses

Education is fundamental to providing a workforce able to meet the care needs of older Australians. PCAA approved courses meet this objective and directs carers to the best education options.


Continuing Professional Development

PCAA assists carers in building and extending their skill sets, competencies and knowledge.  PCCA requires its members to complete annual CPD's for continuing membership.


Career & Workforce Strategy

PCAA is committed to developing a workforce that delivers Care Trust and Excellence. It will provide a workforce strategy that will produce a rewarding career structure for carers.



Professional Carers have a duty of care and all older Australians have the right to the access of safe, professional, quality care. PCAA offers a complaints process to ensure our members deliver on this duty of care.  We aim to build trust and public confidence in carers.



PCAA can access a range of insurance to help protect its members.


Better Care Starts with You